Privacy Policy

Summary

Our Privacy Policy explains how Unreal Urban Ltd (“we”, “us”, “our”), the company behind Falorin, collects, uses, and discloses information about you. We use the terms “member,” “you,” and “your” to mean any person using our Platform or attending related events or hangouts, including any organization or person using the Platform on an organization’s behalf. This Privacy Policy applies to the processing of information about members and other individuals that we collect when you use our “Platform,” which means any website, application, or services we offer, or when you communicate with us. For information about choices you may have under this policy, please see “Your Choices” below. This Privacy Policy does not apply to the information that you may provide to third parties, such as other members, organizers, or others with whom you may share information about yourself. For more information about the scope of our Privacy Policy, please see Section 4.5.

To make this Privacy Policy easier to understand, we have provided summaries below. These summaries are not part of the official policy. Even though we have provided summaries, it is important for you to read the entire policy carefully.

This Privacy Policy contains the following sections:

1. Collection Of Information
2. Use Of Information
3. Sharing Of Information
4. Additional Details
5. Your Choices
6. Data Rights
7. California Privacy Rights
8. Contact Us

1. Collection Of Information

Summary: We collect information about you when you:

• Create an account;
• Use the Platform;
• Attend an event;
• Join a hangout;
• Visit our website; and
• Communicate with us.

We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.

If you elect to use certain features, we also collect information through other sources, such as social media services, invitations, and imported contacts.

1.1 Information You Provide to Us

We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, join an event or hangout, fill out a form, or communicate with us. The types of information that we may collect include identifiers, such as your name, username, password, email address, postal address, and phone number; payment and commercial information (if any features are enabled in the future); demographic information and any other personal information that you choose to provide, such as photos, biography, choices of interests, and professional or employment-related information, including your role, company, and years of experience. Certain information about yourself is optional to provide. See Section 2 to learn how we use the information you provide to personalize our recommendations and other content to you.

On occasion, information you give us may imply information about your beliefs, political views, health conditions, or your sexual identity. This, and other kinds of sensitive information, is given special protection in accordance with applicable law. Posting personal or sensitive information about others without their permission is against our Community Guidelines.

1.2 Information We Collect Automatically When You Use the Platform

When you use our Platform, we automatically collect internet and other electronic network activity information about you and other information, including:

• Log Information: We collect log information about your use of the Platform, including the type of browser that you use; the time, duration, and frequency of your access; Platform pages viewed; your IP address; and the page you visited before visiting our Platform.

• Device Information: We collect information about the computer or mobile device that you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

• Geolocation Information: We may collect information about the location of your device each time you use our Platform based on your consent to the collection of this information, such as when you enable location services. For further information see Section 5.2. We may also collect information, such as your IP address, that can sometimes be used to approximate your location based on your device settings.

• Camera Access: We may use the device’s camera solely to scan QR codes for event check-ins and related app features. The app does not store or transmit any images or videos captured through the camera.

• Information Collected by Cookies and Other Tracking Technologies: We and our service providers collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory that help us improve our Platform and your experience, and track usage of our Platform. Pixel tags are electronic images that may be used in our Platform or emails, and track usage of our Platform and effectiveness of communications. You can learn more about the types of cookies we and our service providers use by reading our Cookie Policy.

• Other Information: Based on your consent, we may collect other information from your device, such as photos from your camera roll or calendar information you want to manage via the Platform.

1.3 Information We Collect From Other Sources

We may collect information about you from other sources, such as through certain features on the Platform you elect to use. We rely on these third parties to either have your consent or ensure that they are otherwise legally permitted or required to disclose your information to us. Examples include:

• Social Media Services. If you register or log into your account through a third-party social media service, we will have access to some of your third-party account information from that service, including identifiers, such as your name and other information in that account, and used for purposes such as improving your Falorin recommendations. We may also have access to third-party account information if you use the Platform feature to share a link.

• Member Content. We may receive information about you when you or another member uploads photos or posts other content to the Platform. For further details about the rights over this information available to individuals, see Section 6.

• Current or Future Corporate Affiliates. We may receive information about you from our current or future corporate parents, subsidiaries, or affiliates.

• Information From Other Third-Party Sources. In order to provide you with more tailored recommendations, we may obtain information about you from publicly and commercially available sources, such as third-party publishers, advertising networks, and service providers that we use to manage our ads on other sites, and other third parties as permitted by law. For more information about the data that we obtain from these providers, please contact us at [email protected].

We may analyze and make inferences from the information we collect.

2. Use Of Information

Summary: We use information about you to:

• Operate, improve, promote, and protect Falorin and our Platform;
• Communicate with you; and
• Personalize content.

2.1 Operating our Platform

We may use information about you described above for various business purposes related to operating our Platform, including to:

• Provide, maintain, and improve our Platform, including to process transactions, develop new products and services (for example, including you in tests or pilots of new or revised Platform functions, such as messaging or search functionality, or using information about your usage of the Platform to develop new or revised messaging or search functionality), and manage the performance of our Platform;
• Display information about you, for instance, your list of interests, which will be visible on your profile;
• Personalize the Platform, for example, to suggest content in which we think you may be interested;
• Allow you to share information about your use of the Platform through a third-party social media service, if you connect your account through that service (which you can turn off at any time), and to provide you with better recommendations;
• Monitor and analyze trends, usage, and activities in connection with our Platform;
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of Falorin and others; to enforce compliance with our policies; and to comply with applicable law and government requests; and
• Perform accounting and administrative tasks, and enforce or manage legal claims.

2.2 Communicating With You

We may use information about you for various business purposes related to communicating with you, including to:

• Respond to your comments, questions, and requests, and provide customer service;
• Communicate with you, in accordance with your account settings, about products, services, and events offered by us and others, to provide news and information that we think will be of interest to you, to conduct online surveys, to contact you about activities on our Platform that are being held near your location, and to otherwise communicate with you in accordance with Section 2.3;
• Notify you about communications of other members, in accordance with the communication preferences that you indicate in your account; and
• Send you technical notices, updates, security alerts and support, and administrative messages.

2.3 Advertising And Other Uses

We may use information about you for various other business purposes, including to:

• Provide content, features, or sponsorships that match member profiles or interests;
• Facilitate contests and other promotions;
• Send you marketing communications, subject to applicable law;
• Combine with information that we collect for the purposes described in this Privacy Policy; and
• Carry out any other purposes described to you at the time that we collected the information.

2.4 Legal Basis for Processing

If you are in a jurisdiction that requires a specific legal basis for processing personal data, our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.

• We process information about you in order to provide our services in accordance with our Terms of Service, for example, to allow you to join or create activities or to display your profile to other members; to allow us to send you important service updates; and to perform a contract.
• We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, and improving our Platform).
• Sometimes you provide us with sensitive information about you; for instance, the mere fact of joining a certain activity or sharing information about certain topics may indicate information about your health, religion, political views, or sexual identity. Joining such activities or posting information on the Platform about these topics is entirely voluntary and, depending on the settings of the activity and your profile (e.g., public or private), our legal basis for processing any sensitive information is either that you manifestly make it public or your explicit consent.
• In some cases, we may also have a legal obligation to process information about you, or may otherwise need the information to protect your vital interests or those of another person. For example, we may process information, if we believe doing so is required by, or in accordance with, applicable law, regulation, legal process, or audits.

3. Sharing Of Information

Summary: We do not share information about you except as described in this Privacy Policy. We may disclose personal information about you, including:

• to members or social media services, depending on how you engage with the Platform. Information that is public on our Platform is accessible to others both on and off the Platform;
• to our third-party service providers who help us to operate or improve our Platform;
• to authorities to comply with legal obligations or requests and to protect and defend our rights and property;
• to an affiliate or successor entity or otherwise as part of a corporate transaction;
• among our businesses and affiliated companies; and
• when you direct us to share your information.

We may also share information in a manner that does not identify you, such as de-identified or aggregated information. Such information is not subject to this Privacy Policy.

3.1 Through Our Platform

We share some of the information that we collect by displaying it on our Platform according to your member profile and account settings. Some information, such as first name and last name, is always public. Some information, such as interests, upcoming events and recent hangouts, is public by default, but can be hidden on our Platform. Some information, such as your participation in activities, will always be visible to other members of that event or hangout, and may be public, depending on the settings of that activity. We recommend that you check the activity settings and what information will be available before joining to ensure that you are happy with the information that is visible to others.

Information that is public on our Platform is visible to others on and off the Platform.

3.2 With Our Service Providers

We may use service providers in connection with operating and improving the Platform to assist with certain business purposes, such as payment processing (if enabled), email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. These service providers, which include data analytics providers, may access, process, and store information about you on our behalf for the purposes we authorize, subject to confidentiality obligations.

3.3 Following The Law And Protecting Falorin

We may access, preserve, and disclose information about you to government entities and other third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Falorin or others.

3.4 Social Sharing And Other Tools

The Platform may offer social sharing features and other integrated tools which let you share actions that you take on our Platform with third-party services, and vice versa. Such features let you share information with your friends or the public, depending on the settings you have chosen with the service. The third-party services' use of the information will be governed by the third parties’ privacy policies, and we do not control the third parties’ use of the shared data. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please review the privacy policies of the services that provide these features.

3.5 Affiliate Sharing And Merger, Sale, Or Other Asset Transfers

If Unreal Urban Ltd or Falorin is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affiliates.

3.6 Other Situations

We may de-identify or aggregate information about you and share it freely, so that you can no longer be identified. Such information is not subject to this Privacy Policy.

We may also share information about you with your consent or at your direction or where we are legally entitled to do so. For example, your information may be shared with event organizers or others as described to you when you RSVP to an event or hangout. Some of your information also is made available to event organizers when you RSVP for and participate in an activity.

4. Additional Details

Summary:

• We may allow others to use technologies that collect information about you to provide analytic services and to serve ads for Falorin. You may be able to disable the collection or use of this information.
• Falorin also integrates certain Google Play services (e.g. Firebase and Play Billing) which may access advertising-related identifiers, including newer AdServices IDs (such as ACCESS_ADSERVICES_AD_ID and ACCESS_ADSERVICES_ATTRIBUTION). These identifiers are used exclusively for essential app functionality and installation attribution. Falorin does not currently serve personalized or non-personalized ads, and these identifiers are not used for advertising targeting.
• Unreal Urban Ltd will be processing, transferring, and storing information, and is governed by the law of the main country where it performs commercial operations (the United Kingdom).
• We have implemented technical and organizational measures to protect your personal information. We cannot guarantee these controls will provide absolute security.
• This Privacy Policy is periodically updated, and does not apply to third parties.

4.1 Analytics and Advertising Services Provided by Others

We and others may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Platform and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.

4.2 Transfer Of Information To Other Countries

Information about you will be transferred to, and processed in, some countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards, such as standard contractual clauses, to require that your information will remain protected in accordance with this Privacy Policy.

4.3 Security

We employ technical and organizational measures designed to protect your information that is under our control and that we process on your behalf from unauthorized access, collection, use, disclosure, copying, modification, or disposal, both during transmission and once we receive it. For example, we store all information that you provide to us on servers on which security controls are used. We train employees regarding our data privacy policies and procedures, and authorize employees to access personal information as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.

Where you have a password or a signed-in credential, which enables you to use our services, you are responsible for keeping these complex, secure, and confidential.

4.4 Data Retention

We may temporarily de-activate your account if you have not logged in for six months or more. You may contact us if you wish to reactivate your account.

We retain certain information that we collect from you while you visit or are a member of the Platform, and in certain cases where you have deleted your account, for the following business purposes:

• So you can use our Platform;
• To ensure that we do not communicate with you if you have asked us not to;
• To provide you with a refund, if entitled;
• To provide accurate accounting information to other members about the activities that they organize or administer, and associated memberships;
• To better understand the traffic to our Platform so that we can provide all members with the best possible experience;
• To detect and prevent abuse of our Platform, illegal activities and breaches of our Terms of Service; and
• To comply with applicable legal, tax, or accounting requirements.

When we have no ongoing legitimate business need to process your information, we will either delete it or take steps to de-identify or anonymize it in accordance with applicable law.

4.5 Policy Scope

This Privacy Policy does not apply to information that you have provided or made accessible to third parties, such as other members, including event or hangout organizers, and others with whom you may share information about yourself. Our Platform may direct you to a third-party service, such as social media services, or a portion of our Platform may be controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our Platform). Disclosure of information to these third parties is subject to the relevant third party’s privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our Platform or if we share information with these third parties.

Members, including event or hangout organizers, are directly responsible for complying with all requirements of applicable privacy laws in connection with the information that they obtain and process for the purposes of managing their contacts, organizing and communicating with participants, or administering activities.

4.6 Revisions To This Policy

We may modify this Privacy Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Platform.

5. Your Choices

Summary:

• You can review and change information about you or deactivate your account in your account settings, but we may retain certain information.
• Consult your device settings for information about how to deactivate location-based features at any time.
• You have the right to opt out of receiving Falorin’s promotional messages, but you may still receive other non-promotional communications.

5.1 Your Choices: Account Information

You may update or correct your account information by editing your account settings or by sending a request to [email protected] as described in Section 6 and Section 7. You may deactivate your account by editing your account settings. You may also request deletion of your information as described in Section 6 and Section 7. You will also be able to choose what information others see about you and who may contact you by using the Privacy Settings section in your Account.

5.2 Your Choices: Location Information

When you first access the Platform, depending on your device settings, we may collect information about your location, which we use to make better recommendations for activities in your area and to improve our Platform. If you do not want us to collect information about your location, then you can prevent this by taking the following steps:

1. If using a mobile app, by changing the settings on your device.
2. If using our website, your approximate location information may be obtained via a cookie. Please refer to our Cookie Policy for additional information on how to manage our use of cookies.

Note that our Platform or its features may no longer function properly if you change your settings.

Your mobile device settings may also give you the option to choose whether to allow us to view your geolocation on a continuous basis, only when using the app, or never. Allowing us to view your geolocation when you are not using the app allows us to provide you with recommendations on a regular basis. Please refer to your device’s guide for additional information on how to adjust location services.

5.3 Your Choices: Cookies

We may use and allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Platform and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.

5.4 Your Choices: Promotional Communications

You can control some of the messages that you receive from Falorin and other members by selecting the unsubscribe link in the message that you receive, or by adjusting the communication preferences in your account settings. We will also send you a link to these settings when you first sign up and in subsequent messages. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations. In addition, please consult the privacy policies of other members for information about how to control or opt out of promotional messages from them off the Platform.

5.5 Your Choices: Photos

You can report inappropriate content to Falorin. You are responsible for obtaining permission from non-members to post a photo of them on the Platform.

6. Data Rights

Summary:

• You may have the right to exercise data protection rights, including to request that Falorin deletes, amends, or provides you access to your information.
• You have the right to opt out of receiving Falorin’s promotional messages, but you may still receive other communications.
• You can complain to your local data protection authority about the use of your information.

We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us with your request by sending an email to [email protected]. You can also request deletion of your account and personal information via the app as long as you are logged in to your Falorin account.

Rights that you may have, depending on the jurisdiction in which you live, may include:

• Accessing, correcting, updating, or requesting deletion of your information.
• Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
• Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt-out” link in the marketing emails we send you. Additionally, you may update your email preferences by changing the settings in your account.
• Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
• Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available here.

Note that Unreal Urban Ltd is a controller of your information. Other members, such as event and hangout organizers, may also act as controllers of your information. You should contact these members if you have any questions about how they use information that you have provided to them.

7. California Privacy Rights

During the preceding 12 months, Unreal Urban Ltd has collected, used, and shared the categories of personal information described above in this Privacy Policy. We do not consider the ways we share your information as a “sale” for purposes of California law. California residents have certain rights to access and delete their personal information and to request transparency about our privacy practices. If you would like to access or delete your information, or otherwise exercise your rights under the CCPA, please see Section 6. Once we receive your request, we may verify it by requesting information sufficient to confirm your identity, including by asking you for additional information. Consistent with California law, if you choose to exercise your rights, we will not charge you different prices or provide different quality of services for exercising your rights unless those differences are permitted by law. If you would like to use an agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

8. Contact Us

Summary:

• If you have any questions, you can contact us at [email protected].

Under European data protection law, the controller of your information is Unreal Urban Ltd.

If you have any questions or complaints about this Privacy Policy or how we use your information, please contact [email protected].

Unreal Urban Ltd
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
[email protected]